BOOK AN APPOINTMENT
Please read before booking online:
Online appointment requests need to be reviewed by the stylist before accepting to ensure the proper amount of time has been reserved.
If you are a new guest or have a history of no-show or cancellations within 48 hours of your appointment, our system will ask for a $50 deposit if you're booking in for colour. The deposit is non refundable however if you reschedule with a minimum of 48 hours notice we can apply it to your next appointment.
We 'stack' all of our appointments to avoid dead time throughout the day, which makes us as available as possible to accommodate our customers. Our online booking system cannot do this for us, so when you request an appointment time we will try our best to give you an appointment close to that time but it may need to be moved up or down.
Our salon works on a Level System, so beside each stylist's name you will see they are Level 1 through 5. Level 1 stylists have all completed hair school as well as our in salon program but are still new to the industry, Level 5 is our most experienced stylists.
Some higher level stylists are not available through online booking, please call
604 467-1212 if you're looking for a stylist that's not online. Please do not book a service and then in the notes explain you're looking for a different service, if you don't see what you're looking for call the salon to book 604 467-1212.
If you need to cancel or reschedule we require 24 hour notice for cut services and 48 hours notice for colour and extension services by phone call at 604 467-1212. Please leave us a message if it's past business hours.
You are always welcome to call the salon to book your appointments :)